If you need further assistance in tracking your order, please feel free to get in touch.

For fastest service, please email us at info@jackandnicks.com. You may also call or text us at (720) 772-8811, and we'll get back to you as soon as possible.

Our administrative contact information is as follows:

Customer support hours are Monday through Friday, 1:00 pm to 5:00 pm Mountain Time, excluding holidays. Our normal response time is one business day.

To provide the most consistent service experience, please contact us by email for all inquiries regarding orders, returns, and refunds, rather than through social media platforms.

Please note: We are exclusively an online-only store.